ESC Technologies, Outsourced IT

Service	Type	Cost
Consulting and Project Management	Adhoc	R200 per hour on site + travel costs
	Project	An assessment will be done and a proposal including a quote will be submitted

Support	Callout	R250 per incident + travel costs (includes the 1st ½ hour)
	On Site	R200 per hour or half thereof

Telephonic/email Support		R25 per incident

Training	On Site	R200 per hour on site + travel costs

Workstation Preventative Maintenance	On Site	R125 per workstation + travel costs

Travel Cost		R2.20 per kilometer outside of Tableview/Milnerton Area

Contract	Includes	Cost per month
Basic Workstation Maintenance and Support	Unlimited email support Free Telephonic support - 15 mins per workstation Free Callout - One per Workstation per month Free six monthly preventative maintenance	Less than 10 workstations – rated per workstation 10 or more workstations – rated per workstation	R300 R250
Server and Network Maintenance and Support	Unlimited email support Free Telephonic support - 30 mins per server Free Callout - Two per Server per month Free six monthly preventative maintenance	Rated per server	R750
Anti-virus and Spyware	Weekly Callout for the updating of Anti-virus and Spyware data files on site. Weekly Interrogation of the log files Telephonic support for the correction of infections found – 15 mins per workstation	Rated per workstation Less than 10 workstations - when taken with a Basic Support Contract 10 or more workstations – when taken with a Basic Support Contract	R650 R325 + R75 per workstation R275 + R50 per workstation

• All prices exclude VAT

Please contact us for details on other Products, Services and Contracts available.